Customer Service Liaison

Customer Service Liaison

Posted On Oct 31, 2022
Location Angola,IN
Salary $52,000-$58,000
Status Full Time
Job ID 26710
Customer Service Liaison
$52,000-$58,000
Angola, IN area
Job ID: #26710
 
This company has been manufacturing the highest quality products for over 100 years!  They are an international leader that is stable and continues to grow!
 
Why should you apply?
  • Competitive salary
  • Great benefits
  • Paid vacations and holidays
  • Free gym memberships
  • Tuition reimbursement
 
As Customer Service Liaison, you will be responsible for:
  • Assisting Customer Service Representatives
  • Working with the Customer Service Manager
  • Analyzing customer service data and reporting that information to improve customer relations and processes
  • Overseeing Customer Service department in the absence of the manager
  • Determining root cause of customer issues and developing corrective actions
  • Preparing product and service reports
  • Improving the overall customer experience
 
To be considered for the Customer Service Liaison role, you must have:
  • Ideally a degree and at least 3 years of customer service and leadership experience
  • Excellent communication skills (both written and verbal)
  • Strong listener; patient
  • Ability to lead and motivate others
  • Proficiency with Excel
 
Key skills:  Customer Service, Manufacturing, Leadership

Please apply or send us a copy of your resume to dublin@omnione.com. All of your information will be kept confidential. Please feel free to call us at 614-760-5799.

Applications that fit the listed requirements will be contacted within 2-3 business days to schedule an initial phone interview with the Omni One team.

Apply Now

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Omni One specializes in the placement of Engineering, Accounting, Technical, and Manufacturing professionals. Our service is employer-paid, with no costs to our applicants. All calls, emails, and other correspondence will be kept extremely confidential.