Customer Service Representative

Customer Service Representative

Posted On Sep 11, 2023
Location Fort Wayne,IN
Salary $50,000-$55,000
Status Full Time
Job ID 27395
Customer Service Representative
$50,000-55,000, paid overtime
Fort Wayne, Indiana
27395

Our client is part of a global manufacturer who has been an innovator in automotive plastics industry for the last 75 years. Their engineering and sales department located in the Fort Wayne area has recently doubled its sales and undergone a large expansion. This growth includes a state-of-the-art engineering and testing facility that will house their engineering team. In addition to world class facilities, this company offers an excellent 401k match, free medical benefits, and a 10% bonus plan.

Why You Should Apply
  • Paid Overtime
  • Free Benefits! $0 out of pocket, plus a company-funded HSA which can be converted to retirement savings
  • On-site fitness facility and health and wellness center
  • Named one of Indiana‚Äôs Best Employers 8 consecutive years
 
Responsibilities of the Customer Service Representative include:
  • -Work collaboratively with key customers and internal operations to ensure product availability, quality, pricing, and overall customer satisfaction
  • -Assist in order entry and product tracking
  • -On-board new clients and maintain existing client relationships
  • -Follow customer claim from initial reporting to quality review
  • -Coordinate client shipping notifications and supporting documents
 
Requirements of the Customer Service Representative include:
  • -Previous experience as a Customer Service Representative or similar position for an automotive supplier or similar high-volume manufacturer
  • -Sales and marketing experience preferred
  • -Strong communication and interpersonal skills
  • -Experience with Microsoft Excel, ERP/MRP experience preferred
  •  
Key Skills:
  • Manufacturing
  • Microsoft Excel
  • Customer Support

Apply Now

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Omni One specializes in the placement of Engineering, Accounting, Technical, and Manufacturing professionals. Our service is employer-paid, with no costs to our applicants. All calls, emails, and other correspondence will be kept extremely confidential.

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